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Diary from Bosnia – By Brita Schmidt

Day 1 – 3 May 2009

I arrived this afternoon in Sarajevo to see – for the first time- the actual work of Women for Women International on the ground with my own eyes. On the way from the airport, we passed many buildings with numerous bullet holes large and small, an immediate and very visible legacy of a war that has been one of the worst in recent European history. Later walking through the old part of Sarajevo, I was trying to imagine what it must have been like to have lived through the years of war in Sarajevo (only 15 years ago) – caged in by beautiful mountains which meant you could not get out and I wondered what other legacy this terrible war has left.

In the evening we met a few of the Women for Women staff and Seida, the country director. All together we watched ‘Grbavica’ (Esma’s secret: Grbavica) (Grbavica is an area of Sarajevo where the initial war started and where everyone who was not Serb was killed or raped) and all together we cried. The film, produced in 2006 and winner of the Berlin International Film Festival gave me the answer to my question about the legacy of the Bosnian war. It is a story about a young girl who asks her mother who her father was, whilst initially pretending he was a war hero, at the end the mother tells her daughter that a soldier raped her. The pain and suffering of the mother, all the lost opportunities, the destruction, the denial and the impossibility of actually coming to terms with one of the worst war crimes – rape –  and its legacy is painfully depicted in this amazing film.

Later speaking to one of the staff, Razija, who has been with Women for Women since 1998, she said to me that even though she has seen the film many times, it continues to make her grief to think of all what women have had to go through. Her translator, Edina, a woman who also translates the letters that sponsors and sponsor sisters write to each other, was also visibly shaken by the film and together they told me about the women that Women for Women International works with and helps. One woman she told me about had lost her parents, husband and her two children in Srebrenica. After graduating from our programme she decided to go back to Srebrenica ‘to walk where her children’s feet touched the ground’.

Right now I cannot believe the pain and suffering that this nation has gone through, it seeps through everything, and yet there is the amazing strength of women who survive and become active citizens, speaking out about the most horrendous atrocities of this war to make sure that it will never happen again. More than ever before am I convinced that one of the most important things we can all do is say no to war and violence.

Day 2 – 4 May 2009

This morning we left early and drove through Sarajevo to get to the other side, to visit Women for Women’s offices. On our way there, I saw the Memorial for the dead children of Sarajevo in the centre of Sarajevo. Our driver told us it was to commemorate the huge number of children who died in Sarajevo during the war. At the offices we learned a little bit more about Bosnia’s recent history. 200,000 people were killed in the war. It is estimated that 20,000 women were raped during the war (1992-1995) but only very recently has the government actually began to allow rape to be a criteria for war compensation. But actually the process for qualifying for such compensation is such that it re-victimises the woman all over again. Therefore, unsurprisingly not many women will go and register and give testimony as it involves speaking out in front of 3 male commissioners….. In fact so far there are ‘only’ 3,000 women officially registered.  The shame associated with rape is huge when the men in the family and community elders don’t accept the women back. Seida told us about one woman who was raped and told her husband. He wanted her to put the hand on the Koran and swear it had not happened, she was not able to do this and he left her.

The Dayton agreement ended the war but it also has reinforced the divide between the Federation and the Republica Serbska. Some people who lived in the territory of what is now the Republica Serbska, who are not Serb, have decided to sell their property and not go back. I can see now that the divisions which gave rise to the war and were intensified by it are still there and not enough is being done to address them. I could sense real fear that history could repeat itself.

In addition to the political situation, I also heard that at the moment official figures state a 45.6% unemployment rate. 35,000 people alone lost their job at the beginning of 2009 due to the economic recession.

I am beginning to really see why Bosnia was the country where Zainab started the organisation in 1994. Zainab could not believe that women were being mass raped, everyone knew about it and yet no one was doing anything. So she first went to Croatia in 1993, because at the time it was very difficult to get into Sarajevo. In 1994 she managed to get into Sarajevo, by travelling as a journalist which meant she could get on a UN flight – the only way to get into Sarajevo at the time. She met there with Farida, who I am going to meet tomorrow, and started the sponsorship programme where women and men sponsored a woman in Bosnia every month and wrote letters of support, which at the time had to be smuggled through a tunnel to reach besieged Sarajevo. When the Dayton Agreement was signed Women for Women International had 600 women sponsored. In 1997 the organisation started to make microcredit loans available to women to help them stand on their own feet and in 1998 Women for Women started our core programme in Bosnia, which consists of rights awareness, leadership education and vocational and technical skills training. At the moment there are 3,400 women in our core programme in Bosnia. Women also get job skills and if they are interested they receive comprehensive business services designed to help them start and manage their own microenterprises. The microcredit programme then gives women access to capital. I was so interested to learn that the microcredit programme is based on the solidarity model of the Grameen Bank, which incidentally was the first donor for this programme.

The way this model works is that solidarity groups provide a guarantee for each other, they live in the same neighbourhood etc. WfWI provides them with training and assists them to fill in the application form, we then do regular field visits house to house, to accompany the women.  So once the women in a group have gone through a few cycles, and an individual woman does well, then she can also ask for an individual loan, which we also provide.

Seida said that the micro credit is worrying her right now, with the global financial crisis. In Bosnia WfWI micro credit institution is small in comparison to others in Bosnia and for the first time we are seeing that women are not repaying their loans – only 10% at the moment, which is still very low, but it is a completely new phenomenon. For me it is a clear sign of how the global financial crisis is affecting women in the countries where we work.

Having heard so much about the work, we spend the afternoon visiting a few of the women who have been able to set up their small businesses with the help of the microcredit loans. One woman was proudly standing behind her beautiful counter selling eggs. Her business employs her and her husband.

britas image

We also saw a few women who are part of the same solidarity group and have managed to all have their stands together in a small market. They have ensured that each one covers a different market need to make sure that they are not competing with each other.

Brita 2

This woman sells children’s clothes.

The day ends with attending a graduation ceremony of 70 women who have completed the year long course. We hear from one woman who specialised in herbs. When she started the programme she was unemployed. During the programme she became interested in collecting herbs for medical use. So she collected herbs, dried them and started to use them. She now has a successful small business that employs her and her husband. It was so moving to hear her speak and see her husband standing amongst the hundreds of people who had come from the neighbouring villages to support and celebrate the success of the women graduates. I could see the pride with which he was looking at his wife. Later on, after we had tasted the wonderful food that everyone had brought for the celebration and I had danced with the women a traditional Bosnian dance, I visited the small bazaar that the women had put up exhibiting their products and I tried some of her different teas. The energy in the room was so positive and encouraging, everyone had a smile on their lips. When a journalist from one of the national newspapers and radio channels, who wanted to cover the event, asked me whether I thought that there was hope for the women of Bosnia and whether I really thought that programmes such as these make a difference, I knew exactly what I wanted to say. For me there is no doubt that the situation in Bosnia is enormously challenging, because of the legacy of the war and because of the economic situation. But it is clear to me, having seen our women today, that they have hope and skills and the will to make their lives and as a consequence the lives of their families and their community better, for the sake of their children and in hope for a better future. Our work in Bosnia is changing women’s lives, one woman at a time and I feel so privileged to witness this myself.

Day 3 – 5 May 2009

We left very early this morning because today we are going to Srebrenica, which is only about 160km from Sarajevo, but because of the roads, it takes about 3 hours. I was in the car with Farida, the first Women for Women director in Bosnia, who helped Zainab to set everything up. She told us a lot about what it was like to live in Sarajevo during the years of the siege. Whilst I listen to her I look out of the window and admire the beauty of this country. Everything is green. We drive for what seems forever up and down mountains, there are large stretches with no houses at all. Then suddenly we pull in and I see a huge abandoned factory building, the windows are partly shattered, it looks completely deserted and I wonder what we are doing here. Then I realise this is Potocari, the old battery factory where the Dutch peace keeping force was stationed and where the genocide of July 1995 began to unfold, which has now been turned into a museum. I simply cannot describe the atmosphere of that place. You can feel the desolation, the death and despair. For the next few hours a young woman working at the museum told us exactly what happened in Srebrenica. I had no idea that of the ca 8,000 people who were killed here in the space of five days only about 2,000 have so far been buried. The museum guide herself shared her story with us, her brother and father and grandfather were killed. For years they did not find the remains of any of them until a year ago she got a call to inform her that they had now been able to literally ‘piece’ her father together (from three different sites) and that they were 95% confident it was her father. She said that that day she felt not ready and for a moment I didn’t know what she was saying but then I realised that it was only at the point of actually having a body and knowing for sure that it was him and that he had died and knowing how he had died because of the marks on the skull etc that it became real and she could start the proper grieving process. Later when we walked together to look at the war memorial, I talked to the guide about how important it is to have this memorial. She told me about how dedicated and committed she is to the museum and speaking out about the atrocities that happened here. But she also talked about her young baby and how she does not want her to grow up in Srebrenica, surrounded by this grief and this horrible past. For me that was echoing a question I was carrying around with me, which is how can we start to recover if the legacy of mass rape and the fact that entire families have not been able to bury their dead is staring us in the face every day no matter that the war ended 15 years ago. Here in Srebrenica it feels raw and present.

And then in the afternoon we visited some of the women who have been through our programme in Srebrenica and have also received microcredit loans. And that was when I met Safia and actually realised that she was the woman that Razija had told me about on the first evening after watching the film, the woman who decided to go back to her house to ‘walk where her sons had walked’. And she showed me the tree in her front yard where she had seen her two sons, then 16 and 22, for the last time before they ran off with their father into the woods to escape from the Serb soldiers.  She also has not yet been able to bury her sons. She told me her whole story and I began to wonder how she was able to survive with what she had been through. But then she told me about the Women for Women programme and what it had meant to her. She told me that receiving letters was an incredible feeling, to know that there is someone who cares and is interested. She also told me about the skills she learned. She was trained in chicken rearing and received help to build a proper enclosure for them. With the micro credit loan she was able to rebuild her house. But most importantly perhaps, she met three other women through the programme who she still stays in touch with. In fact they were there when we visited. They all said that thanks to Women for Women they have been able to speak about all the horrible things that have happened to them and they take comfort in the knowledge that they understand each other. I think to myself that this must be the most important thing anyone can ever do – to provide a lifeline, something that will help women to live through the worst atrocities and move from victim to survivor to active citizen.

When I started my journey all I thought was that Bosnia was probably relatively advanced in how it has come to terms with the war in comparison to the other countries where Women for Women works, but actually, I am leaving absolutely determined to raise awareness of the horrendous and terrible legacy of this brutal war and to do my bit to ensure that women in Bosnia get the help and support they so desperately need. And in Safia’s words: I hope this will never happen again to anyone…



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Day Two – Sarajevo & Zenica – Alison Wheeler – Director of Online Marketing

Sahzija – I am the definition of a new business woman

The next morning Seida and her team picked me up in front of the National Theater in downtown Sarajevo and we headed to Vogosca on the outskirts of Sarajevo. We stopped in front of Vildana salon, a freshly painted small building surrounded by a neat white fence. Upon walking in the door, we were greeted by Sahzija Brkanic, a microcredit client with Women for Women International for nearly 4 years. She lost her husband during the war and had to find a way to support her two children, rebuild her home and her life. She stressed to us just how hard things were for her in the beginning. But now, after much hard work, she has opened three beauty salons. Her two daughters run the other two salons and she runs this one.

Solidarity Group Meeting

As we pulled up to our next stop, I noticed two buildings. The one on the right, a bombed out building, had no windows and UNHCR (United Nations High Commission on Refugees) plastic covering what was once the roof. This is how most buildings in and around Sarajevo looked after the war. Then I looked at the building on the left, completely rebuilt with flower boxes hanging on the windows. We went into Sifa Kadric’s home, a client of Women for Women International’s program for 8 years. Inside were nearly a dozen women meeting to make their microcredit payments, talk and support each other – financially, if necessary, and emotionally. One of the women told me about her cosmetics and tailoring business. Another one spoke about growing and selling agricultural goods. As many of them spoke, I kept hearing the same theme. Because of this program, I was able to rebuild my life and put my children through school.



Gordana – A Woman of Courage

After many cups of coffee (the Bosnians often drink a thick, strong coffee very similar to Turkish coffee), we left the solidarity group meeting and headed to the outdoor market on the outskirts of Sarajevo. We met Gordana, a tall blond Serbian woman, selling shoes in the open marketplace. She told us she had sold goods in this market before the war, during the war and after the war. When Serbs were forced out of this part of Sarajevo, she refused to leave. She didn’t leave during the war and she wasn’t going to leave after the war. This was her home. And as she put it, “Courage. I have courage. I am courageous.” Indeed you are, Gordana.

The Building Blocks of Business

From Sarajevo we then headed to Zelenica, an industrial town an hour north of Sarajevo, to join classes in the core program. In one of the smaller rooms in the Zelenica office, we met a group of women participating in hands on jobs training. About 10 women were watching the instructor trace a pattern and sew a skirt.

In the larger room, we sat with 20 women as they discussed a lesson from the Women for Women International manual, Women in Economics. The women discussed the volume and type of housework they do at home. Then the facilitator asked the group of women, “What are skills you do everyday that you could professionally outside of the home to earn an income?” The women broke into small groups and determined how much they would earn if they provided services such as cooking, cleaning or caring for children. For the next lesson in the program, the woman would be forming small groups and developing a business plan around the services they had identified. They were laying the foundation to start their own business and support themselves.





In the larger room, we sat with 20 women as they discussed a lesson from the Women for Women International manual, Women in Economics. The women discussed the volume and type of housework they do at home. Then the facilitator asked the group of women, “What are skills you do everyday that you could professionally outside of the home to earn an income?” The women broke into small groups and determined how much they would earn if they provided services such as cooking, cleaning or caring for children. For the next lesson in the program, the woman would be forming small groups and developing a business plan around the services they had identified. They were laying the foundation to start their own business and support themselves.


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Day One – Sarajevo, Bosnia – Alison Wheeler – Director of Online Marketing

I had been looking forward to my trip to Bosnia for a long, long time. Nearly 10 years ago I became friends with a few people from Sarajevo. They had left the besieged city during the war and made their way to Washington, DC. I had heard each of their stories over the years and wanted to see their beloved city for myself. So when I joined Women for Women International in June, I was already planning a trip to Bosnia with these friends and my family. So a visit to the Sarajevo office was included in the itinerary.



I spent two full days with the Women for Women International Bosnia teams in Sarajevo and Zelenica and came away with a deep respect and admiration for the women in the program and appreciation for the dedicated staff in each of the offices. Here are their stories:

Better to Belong to Something or Someone Than to Buy A Pair of Shoes




I think I truly came to understand the power of the letter in our sponsorship program during my visit with Renata Raus, the sponsorship coordinator in the Sarajevo office. She told me the participants in the program are “proud of their sponsors.” Just as a sponsor may tell a friend or family about a woman they are supporting in another country around the globe, these women in the field share the stories and lives of their supporters. And they wait and wait for these letters to arrive. They want to hear about what their supporters do in their daily lives. It doesn’t matter to them if they get a whole letter, just a few sentences, just a postcard to know they are connected to their sponsor.



And the beneficiary of the letter is not just the women in the field. A sponsor got to the heart of this in her letter to her sister in Bosnia, “Better to belong to something or someone than to buy a pair of shoes.” Really, what is the cost of sponsorship? The sponsor continued in her letter, “What is the value of something if others are suffering?” The sponsor gains so much from the relationship, if not more…


The Entrepreneurs and Organizers of Olovo


During the afternoon of my first day, we sat down to a working lunch with women from our program in Olovo. While munching on burek (meat pie), zeljanica (spinach and cheese pie) and the Bosnian version of Italian panatone (alcohol infused fruitcake), I listened to these women tell their stories of bringing home their first paycheck. There was Ramiza Kricic who was selling milk to neighbors in her area. The staff of Women for Women International introduced her to a dairy factory, Milkos, and now the milk from her farm supplies a factory in Sarajevo. And now 82 families are registered to supply to sell milk to this factory! As Ramiza Kricic said, “It is such a good feeling to go to the bank and get a salary….to know you have done something useful.”



Despite the doubt of her husband and family, another woman, Senada Imsirovic, started to collect herbs to sell in her spare time. Women for Women International matched her with a buyer, Boletus, and her herbs are now used in teas and creams sold locally and internationally. Now her whole family has joined her business.








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